Security Program Goals

While the most obvious goal of a security program in a retail environment is to reduce inventory shrinkage, there are several other benefits to having a well thought-out and executed program in place.

• Employee Training – A well planned and executed CCTV system provides thorough coverage of all key areas in retail business, providing managers with the ability to record employee activities that are outstanding, typical and needing improvement. A FocusMicro Digital Video Server allows managers to quickly and easily locate specific incidents that can be exported into a separate video file or printed in a series of still photos.

  These types of managerial tools can be used as a positive reinforcement mechanism for existing employees and as orientation training for new employees. The benefits to employers from this highly specific feedback are:

  • Enhanced customer service
  • Better adherence to administrative procedures
  • Improved workplace safety

• Minimizing External Threats – No other scenario is as terrifying as the prospect of armed robbery. However understanding the contributing factors leading up to a robbery can aid managers in largely preventing the likelihood of such an event.

  Studies of robberies and interviews with convicted felons have shown that robberies are seldom random. They are rather the result of research and investigation by thieves. Perpetrators carefully weigh the “risk vs. reward” factor to determine their targets. A higher risk factor in committing a robbery at a particular location will motivate them to seek an easier prey. Studies have shown that a visible CCTV installation is an effective deterrent to robberies. A Digital Video Server from FocusMicro provides amazingly crisp and clear video images, further encouraging would be thieves to look elsewhere.

• Eliminating Check and Credit Card Fraud – Retailers nationwide have learned to accept that transactions performed with bad checks and stolen credit cards are just a cost of doing business. With the advent of FocusMicro integrated systems, this is no longer true.

  One of the more frustrating and difficult aspects of this problem is proving a suspected perpetrator’s guilt. Traditional VCR systems delivered notoriously poor images that were rarely conclusive in establishing identity. Now with the implementation of a state-of-the-art FocusMicro Digital Video Server, retailers can reproduce remarkably clear video clips and still images of customers. Used in conjunction with Point-of-Sale systems and Data Mining capabilities, precise video date and time stamps allow managers to conclusively document an event, making restitution and prosecution a certainty, rather than an unlikely hoped for occurrence.

All retail organizations suffer from inventory shrinkage, administrative errors and the threat of criminal behavior. Start getting control of your business with a detailed security review by FocusMicro. To schedule an appointment, contact your FocusMicro sales representative today.