In spite of constant employee training and retraining, the restaurant industry continues to have several well publicized and unfortunate incidences of food contamination each year. With the annual turnover of servers and prepares exceeding 200% in many areas, insuring that food safety preparation and handling procedures are diligently followed is a daunting and ongoing task.
A digital video surveillance system can positively affect employees performance in many ways. First and most obvious is that the presence of cameras in the work area aid as a reminder to employees, and keep safety and quality procedures foremost in their minds. However a recently realized benefit of a FocusMicro digital video server is the clarity and quality of the captured video, allowing managers to use recordings as training and reinforcement tools.
Restaurateurs have long been puzzled by the psychology that allows an otherwise honest and law abiding citizen to blatantly steal restaurant decorations and accoutrements. Many owners and managers have long since resigned themselves to this “shrinkage”, feeling that the costs of addressing the situation will outweigh the benefits realized by the effort.
Highly visible surveillance systems have long been identified as an effective
deterrent to customer theft. With the advent of newer technology FocusMicro
digital video servers, the crispness and clarity of captured video combined with
ease-of-use features that make specific images and video segments easy to locate
and replay. These new tools at the disposal of restaurant management not only
deter customers from their “harmless” pranks, but also make the recovery of
assets much easier and painless as well.
